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What is a case issue?

A case issue is an issue raised by the party filing the due process complaint notice concerning any matter relating to the identification, evaluation, or educational placement of a student with a disability or a student suspected of having a disability, or the provision of a free appropriate public education to the such student. The due process complaint notice may include multiple case issues, and the IHO hearing the case renders a separate decision for each issue.

The district needs to enter a case issue before the case can be closed in the IHRS. However, case issues may be entered in the IHRS as soon as the case is opened. Issues can only be entered in open cases. The issues may be found in the due process complaint notice.

Entering a Case Issue

Step 1: Click Case Maintenance on the IHRS home screen. Open the case that needs a case issue entered.

Step 2: Click New under Case Issues.

Step 3: Click List next to the Issue Type field. Click an issue type.

Note: You do not need to specify COVID-19-RELATED and NOT COVID-19-RELATED for cases requested after July 1, 2023.

Step 4: Click Save. An issue type cannot be modified once selected and successfully saved.

Step 5: Click the Case Identifier link at the top of the screen to return to Case Maintenance. The data you entered appears under Case Issues.

Correcting a Case Issue

Step 1: Scroll down to Case Issues on the Case Maintenance data entry screen. Click the link for the Issue Type that needs to be changed.

Step 2: Click List next to the Issue Decision field. Click ISSUE CHANGED DUE TO FURTHER CLARIFICATION if an issue is changed as a result of clarification during the prehearing conference. Click NOT AN ISSUE if there is a data entry error.

Step 3: Click Save.

Step 4: The screen indicating your selection has been successfully entered opens. Click New.

Step 5: Click List next to the Issue Type field. Click the correct Issue Type.

Step 6: Click Save.

Step 7: Click the Case Identifier link at the top of the screen to return to Case Maintenance. The data you entered appears under Case Issues.